Guide
Moving your website
If you cancel your care plan, you keep everything. Here is how to take your website and domain with you.
What we send you when you cancel
- Your website files: a download link to a zip with your web page and your photos.
- Your domain transfer code, if we bought your domain for you. New domains are locked for 60 days after purchase, so if you cancel before then, we send the date the transfer opens.
1. Put your website files on a new host
- Pick a host for simple websites. Many have a free plan, such as Netlify, Cloudflare Pages or Vercel.
- Make an account and choose the option to upload or drag in a folder.
- Unzip your files and upload the folder. The host gives you a temporary web address to check it.
2. Move your domain
- Pick a domain company, such as Cloudflare, Namecheap or GoDaddy, and make an account.
- Choose Transfer a domain, then enter your domain and the transfer code we emailed you.
- Pay for the transfer. It's usually about the cost of one year, and that year is added to your domain.
- Approve the transfer from the email the new company sends you.
- When it finishes, point your domain to your new host using the host's instructions.
3. Your estimate form
The estimate form on your site sends through our account, so it stops working after you cancel. Your new host or a free form service (such as Web3Forms or Formspree) can replace it. Their instructions show which line of your page to change.